A message from Skip LaBella, Closet America, President
Dear Valued Customer and Neighbor,
We at Closet America want you to know that nothing is more important to us than the health and safety of our customers and employees it is our highest priority. Now, with the outbreak of the coronavirus in DC, Maryland and Virginia, we are closely monitoring and adapting the most recent recommendations and best practices from The Center for Disease Control (CDC), World Health Organization (WHO) and medical professionals, to ensure that every precaution is taken to protect the health of our team members, clients and neighbors. Because we live here, we have a better understanding of the challenges our local community faces and we want you to know and understand the steps we are taking.
All our design consultants are rigorously following preventive safety measures, including washing their hands and using hand sanitizers, before, during and after each consultation. Our design consultants will also wipe their laptops and the space where they place their laptops in your home with disinfectant wipes. We also want you to be as comfortable as possible with these visits, so please don’t hesitate to ask your designer to use hand sanitizers, that they carry with them to each consultation, while in your home.
All our installers are professionals and always take the utmost care to protect your homes. In addition, we’ve now updated our existing policies when in your home, to include frequent use of hand sterilizers and cleaning of all product surfaces with disinfectant cleaner at the conclusion of the installation. Additionally, all of our installers wipe down their vans and trucks with sanitizers and all of our factory workers wipe down all of the parts used to build your new closet system even before it’s brought into your home.
All of the walls and displays in our showroom are constantly disinfected with sanitizers and all of the areas where we consult with clients are wiped downbefore the start of each day and after each consultation. Our showroom has areas for hand washing complete with hand sanitizers for your protection.
For additional information on how to prevent the spread of COVID-19, please visit Coronavirus.gov (https//www.cdc.gov/coronavirus/2019-ncov/index.html)
Thank you for placing your continued confidence and trust in Closet America and know that your wellbeing and comfort are our number one priority. We will continue to provide you with the best customer service possible.